Our Customer Reviews on:
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Feedback from our customers is very important to us. It tells us how we are doing and what is their impression of our auto body work. We are thrilled to read all these 5-star reviews on many different independent review websites where customers are free to say what they really think about us. We are happy to see that they say all these positive things about us and our auto body work. We invite you to check out these reviews and contact us for your auto body work.
Serious kudos to Sunn West City’s Auto Body Shop! Took my truck in to repair a dent that was anomalously gifted to me. We were pleasantly greeted by Mysty (? Spelling) and asked us to take a seat while she informs Steve Ruiz we are here. She also inquired if we would like a cold drink. Steve came over and introduced himself and we walked out to my truck to examine the damage. We returned to the office and it took Steve about ten minutes to write up an estimate. Steve guided us through the repair process, timeline and possible delays. He stressed that we could call at any time for updates and we could also receive text updates. We set a drop off date and estimate time of repair. We were updated by text several times, once or twice followed up by Steve. My truck was repaired ahead of schedule and right on the estimate. The repair was so good we couldn’t tell it was ever damaged! Steve and team took great care of us and my truck. For auto body repair this is the place to go!
I was in a car accident and needed to have my car repaired as soon as possible. I went to several other car shops before this one and i either received poor customer service, the run around as to when they might have the car ready or ignored while waiting to talk to someone about car repair while at the shop. I came to Sunn West and had to do a double take when I walked in their establishment. It had a very personal feel to the shop and was immediately greeted and asked how they could help me. We went to look at my vehicle and they told me they would be able to help. They gave me an idea when the car would be ready and a fist bump and they took over the repair from there. They always kept me updated as to how the repairs were going and always asked if I had any questions. When the repairs were complete, I returned to pick up the car and again received very professional and personal service. They walked me to the car and had me inspect the vehicle to ensure it was to my satisfaction. The car was flawless both inside and out. It look like it came off the show room floor. When I took the car in originally, it was due for a scheduled oil change so when I picked it up I was going to make an appointment to have the oil change done. When I checked the car, they had already completed the oil change for me. Even though they exceeded my expectations the oil change showed a true commitment to excellence and going far beyond my expectation. Thank you Sunn West Auto body for making a bad situation the best it could possibly be! I would rate higher if I could.